Meal Account & Payment Guidelines
Pre-Paid Meal Account System
Hartford Union High School (HUHS) uses Skyward for its automated meal accounting system to record food service payments and to monitor purchases. The system functions as a pre-pay debit system. Each time a purchase is made, the amount of the purchase is deducted from the balance in the account. Accounts are expected to maintain a positive balance.
Siblings attending HUHS are linked together sharing the funds in one family account. If parents/guardians do not wish to have multiple students sharing funds, please contact the Food Service Office at 262-670-3314 to set up individual accounts.
Each student is provided a digital ID card with a barcode. The electronic barcode from the Minga app or Skyward is required for meal purchases. Students who do not have access to a digital ID should see the front office for a plastic ID.
Account Management And Payments
It is the responsibility of parents/guardians and students to ensure there are enough funds in the account to make purchases. Your account balance and a list of purchases and payments can be found on Skyward Family Access and Skyward Student Access.
Online payments through RevTrak can be made from the link in Skyward Family Access. Payments via check or cash are accepted at the time of meal service and at the Food Service Payment drop boxes located at the front lobby window and outside of the cafeteria. Payments must be in the drop box by 9:00 a.m. to be applied to that day’s meal balance. Checks should be made payable to Hartford Union High School. Please include your student's name with all payments.
To assist families monitor their pre-paid meal accounts, low-balance email reminders are sent daily to parents/guardians when accounts reach the following amounts:
- $9.00 if receiving full-priced meals;
- $-0.01 if qualify for free or reduced-price meals.
Unpaid Meal Charges
When a student purchases a school meal or other food service items, payment is due no later than at the time of service; however, if a student attempts to purchase a meal or food items without enough money, either in hand or in his/her pre-paid meal account, the school will allow five complete lunches (or $-15.00) to be charged before the account is considered delinquent.
Students with an account balance at or below $0.00 will not be able to purchase breakfast, ala carte items, or second entrees without cash on-hand.
Delinquent Meal Account
HUHS may deny the privilege of charging meals to a student with a delinquent account balance exceeding $-15.00. A school administrator, counselor, and/or student service specialist will make multiple personal attempts to contact a student’s parent/guardian via phone and email before the student’s meal account is suspended. During this time, the student may continue to receive a complete lunch that follows the USDA meal pattern, the cost of which shall continue to accrue to their negative meal account balance.
Once an account is suspended, a student may not charge any additional meals until the original amount owed has been paid in full. A student is allowed to purchase a lunch if he/she has enough money in-hand for that day’s purchase. A student who qualifies to receive free or reduced-price meals will always be permitted to select a complete school meal regardless of the account balance.
End Of The Year & Graduation
Negative meal account balances need to be cleared before the end of the year and graduation. Graduates owing District fees, including meal charges, may be restricted from participating in the graduation ceremony. Account balances for students returning to HUHS will carry over to the next school year.
Refunds
Refund checks will be generated for inactive accounts (due to graduating or withdrawing from HUHS) if the balance is $10.00 or greater and if a sibling is not currently or will not be attending HUHS in Fall. If siblings are still attending or will be attending HUHS in Fall, the balance will remain in the account for them. Families may opt to donate their refund to a donation meal account to assist students in need by contacting the Food Service Office at 262- 670-3315.
Refunds for inactive accounts less than $10.00 will be available for pickup at the front lobby window after the last meal service of the school year.
Additional Information And Assistance
For assistance with all issues and questions related to HUHS’s Food Service Program, including eligibility and applications for free or reduce-price meals, student food service accounts, food and beverage items offered, as well as specific issues addressed in these procedures, contact Monica Glorioso, School Nutrition Supervisor 262-670-3315.
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